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| Online RMA Service is only applied to IDTECK members. |
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| We accept only the online automatic registration to provide customers the most comfortable service. |
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Please Wait!!!
Before you use RMA Service,
please check Warranty and Return Policy first. |
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| Registration of RMA Application |
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 Click “RMA Request” after member login
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| Register defective products with their serial no. or model names |
: If the defective items are of same model but have different problems, you have to
fill out separate forms for each unit. |
| Complete registration after checking user/delivery information. |
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| Issuance of RMA Code |
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Confirm the service fee / freight cost information sent from the IDTECK RMA Service
center
Click the “Confirm” button on “My Page” of the IDTECK Website if you agree
with the information. Otherwise, click the “Cancel” button. |
| ※ RMA will not be processed without your confirmation. |
| An RMA Code will be issued automatically after you click the “Confirm" button |
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| Delivery of RMA Products |
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| Send the defective products to IDTECK with RMA codes on the documents. |
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 _Please beware that IDTECK warranty does not cover any product opened by customers damaging the QC label on the back side
regardless its warranty period validity.
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