TROUBLE SHOOTING

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IDTECK troubleshooting guide will help in finding a solution to any problems you might encounter using IDTECK products.
Based on the accumulated knowhows, IDTECK provides best troubleshooting solutions to common problems frequently experienced by our customers.

Trouble Shooting 관련 리스트로 번호,카테고리,제품명,최종버젼,등록일을 보여드립니다.
Date
Title Key-lock (Dongle USB) is not detected.
Instructions to solve issue of not detecging Key-lock 

1. Remove Key-lock from Server PC.
2. Re-install Key lock driver
    1) Download Key-lock driver in accordance with Server OS type.
    2) Select Repair
    3) Select Install USB driver. (Don't select Install Parallel driver)
3. Re-boot Server

   
Related Products IDTECK STANDARD, IDTECK ENTERPRISE, IDTECK Time Pro,
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